Returns Information

At Polo-Shirts.co.uk, we offer a no quibble 14 day returns policy. You can return any unused item (excluding underwear) to us within 14 days for a full refund of the cost of the item.

Our goal is one-hundred percent customer satisfaction. If you don't like a product or it is the wrong size, send it back to us for a refund. You are entitled to return the goods within 14 days from delivery date, assuming the goods are unused, undamaged, in original condition and in the original packaging.

In addition, if you receive items which are faulty or misdescribed we will refund you in full, including your original delivery charge and return postage (or we will pay for a collection from you). However, if a product is simply unwanted we are not able to refund you for the cost of returning unwanted items to us.

To process your return, simply package up the items you wish to return and return then to the below address via your local Post Office. Your refund will then be processed on receipt of the goods. Return Address:

Returns Department
Polo-shirts.co.uk
Unit 19 Wheelforge Way,
Ashburton Road West,
Trafford Park,
Manchester
M17 1EH

When sending a return, please include your order number and we recommend that you send the parcel via a signed for service. We are not responsible for returns that do not reach us, we therefore recommend getting return proof of postage to help you track any items that may go missing. Any additional shipping costs relating to a return or exchange are your sole responsibility.

Returns sent without an order number will not be processed.