Posts filed under 'Delivery'
At polo-shirts.co.uk we strive to please our customers, and we invite everyone who purchases from us to give us feedback that will help us improve our customer service. We’re delighted with our latest google rating – which is measured entirely independently – which tells us that we’ve achieved 4.8 out of 5 from our Google checkout users.
Of course we already knew that we were giving people what they wanted, at prices they valued, with service that exceeded their expectations, because our customers told us so in the comments they left for us on our comments page but it’s great to have an outside confirmation that we’re meeting our aims.
And we’re not taking our success lightly, we intend to continue improving our offering and our service so that everybody who buys from us continues to be as happy as our past customers have been.
October 9th, 2008
Internet shopping has always suited men: it’s solitary, it involves technology, you can do it with food, drink or a cigarette in your hand and you don’t have to hang around outside waiting rooms while your girlfriend fights her way into something she’s going to ask your opinion on. And this happiness to shop from a computer has led to men outshopping women online for the first time, in the first quarter of 2008.
Internet clothing sales are booming: 36% of consumers who have internet access purchased clothes, footwear or accessories online in the last quarter of 2007, almost double the figure two years ago – making fashion second only to books as the most popular internet purchase. Shopping online works for men, because they get to play with technology: mouse and screen etc, and can do price comparison processes which are a large part of any male purchase. It’s only good, in the male mind, if you pay the most, or the least, for something, and never good if you actually have to traipse around the shops to find the cheapest!
Also, as every fashion-conscious wife knows, once a man finds a clothing item he really likes, he will tend to buy it over and over again and the internet is the perfect tool for that – he knows the size, he knows the colour and he knows he wants it delivered so there’s nothing left to do but click the mouse! But where is the new growth in garment retailing online coming from? Well, it’s the men who are interested in fashion, or at least in looking good, but who don’t live in a major city. Designer brands, unusual sizes and personalised clothing like monograms or tailoring the cut have all made internet fashion into a great resource for men.
Male fashion courtesy of defrost.ca
May 1st, 2008
The Postal Strike is over and boy are we glad!
To make sure all our customers received their goods on time from www.polo-shirts.co.uk we used a courier delivery service for all orders during the disruption. Now the strike is over we will be going back to our normal service of sending packages under 1 kilo by royal mail.
October 23rd, 2007
Q. There is a postal surcharge for delivering to my address (PA24 xxx). I live in mainland Argyll just 50 minutes drive from Glasgow Airport. Why am I charged £10 for delivery?
A. Our courier company charges us extra for crossing a body of water. So if you live in the Scilly Isles, Isle of Wight, Isle of Man etc…we are charged over 3 times as much to send you your clothes.
At present our system charges you based on the first two letters of your postcode.
We do understand that people who live, for example, in the Paisley (PA) postcode area are on the UK mainland but other parts of the PA postcode are such as Islay & Jura.
If you do live in one of our flagged postcodes we send your goods by Royal Mail. Royal Mail can charge up to £14 for a 20 kilo parcel. We only charge £10 regardless of how many garments you buy and regardless of the weight of the goods.
We hoping to improve our postal code recognition system very shortly so that if you do live on the mainland you will only be charged our standard postage rate of £5.00.
February 7th, 2007
